Privacy Policy

Effective Date: 20.01.2025

LEGALYX (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform, avukatlazim.com. It also outlines your rights and choices regarding your data.

1. Scope of the Privacy Policy

This Privacy Policy applies to all users of LEGALYX services, including visitors, clients, legal consultants, and administrators of the platform. It governs data collection through our website, online consultation services, and other associated tools.

2. Information We Collect

2.1. Personal Identifiable Information (PII)

We collect information that identifies you as an individual, including:

Full name, email address, phone number, and mailing address.
Payment details, such as credit card or bank information.
Identification documents, if required for legal consultations or compliance purposes.

2.2. Account and Profile Information

Login credentials (username and password).
Consultation preferences and history.
Profile details for legal consultants, including qualifications and expertise.

2.3. Communication Data

Messages, emails, and chat logs sent via the platform.
Call and video session metadata, such as time, duration, and participants.

2.4. Technical and Usage Data

IP addresses, browser type, operating system, and device details.
Logs related to page visits, clicks, and platform navigation.

2.5. Cookies and Tracking Technologies

We use cookies and similar technologies to collect data about your preferences and improve your experience. This includes:

Functional cookies to maintain website operation.
Analytical cookies for usage statistics.
Marketing cookies for personalized advertisements.

3. How We Use Your Information

We process your data for the following purposes:

3.1. Service Delivery

Facilitating legal consultation bookings.
Providing video call and document management features.
Processing payments securely.

3.2. Platform Management

Improving platform functionality and user experience.
Monitoring and troubleshooting technical issues.
Authenticating user accounts.

3.3. Communication and Support

Responding to inquiries and providing customer support.
Sending transactional emails, such as booking confirmations.
Sharing updates and promotional content (with your consent).

3.4. Compliance with Legal Obligations

Verifying identities to prevent fraud or unauthorized access.
Complying with applicable laws and regulations.

4. Sharing Your Information

We may share your personal data with:

4.1. Legal Consultants

To provide consultation services and ensure effective communication.

4.2. Payment Processors

To process and secure transactions. We partner with reputable third-party payment gateways.

4.3. Technology Partners

For video conferencing, data hosting, and analytical tools, we use trusted third-party service providers.

4.4. Legal Authorities

If required to comply with legal obligations or in response to valid legal requests.

5. Data Security

We take data protection seriously and implement industry-standard measures, including:

Encryption of sensitive information.
Secure servers for data storage.
Regular security audits and updates.

Despite these measures, no system can guarantee absolute security. Users are encouraged to take precautions, such as safeguarding login credentials.

6. Your Rights

Under applicable data protection laws (e.g., GDPR), you have the following rights:

6.1. Access and Portability

Request access to your personal data and receive it in a structured format.

6.2. Rectification

Correct inaccurate or incomplete data.

6.3. Erasure

Request the deletion of your data, subject to legal retention requirements.

6.4. Restriction and Objection

Restrict certain data processing activities or object to their use.

6.5. Consent Withdrawal

Withdraw your consent for marketing communications or other optional data uses.

6.6. Complaint Filing

File a complaint with a data protection authority if you believe your rights have been violated.

To exercise these rights, contact us at global@avukatlazim.com.

7. Retention of Data

We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy or to comply with legal obligations. Retention periods include:

Transactional data: Retained for 7 years for auditing purposes.
Account data: Retained until account deletion or inactivity beyond 3 years.
Consultation records: Retained for a maximum of 5 years unless otherwise requested.

8. Cookies and Tracking

8.1. Types of Cookies Used

Essential Cookies: Required for basic functionality.
Performance Cookies: Analyze user behavior for optimization.
Advertising Cookies: Serve targeted ads.

8.2. Managing Cookies

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect platform performance.

9. International Data Transfers

As a global platform, your data may be transferred to countries outside your residence. We ensure compliance with GDPR and similar regulations for such transfers by employing:

Standard Contractual Clauses (SCCs).
Data processing agreements with third-party vendors.

10. Third-Party Links

Our website may contain links to external sites. LEGALYX is not responsible for their privacy practices or content. Review the privacy policies of third-party websites before providing your data.

11. Children’s Privacy

LEGALYX does not knowingly collect or process personal data from individuals under 16 years of age. If we discover such data, we will promptly delete it.

12. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy. Material changes will be communicated via email or website notifications. The “Effective Date” at the top will indicate the most recent update.

13. Contact Information

For questions, concerns, or to exercise your rights, contact us at:

For Global Inquiries: +447919079428
For Turkey Inquiries: +447947883746
Email: global@avukatlazim.com